Phone systems
Cloud voice, IVR, and call routing built around how your team actually works. Ported, configured, and documented, including the parts your carrier will not do for you.
- VoIP
- IVR
- Call routing
- Porting
Technology consulting & development
Transform through
technology.
We design, build, and hand over the systems a business actually runs on. We take an operation from where it is to where it should have been, then give you the keys.
Transforming ideas. Creating impact.
What we build
Ground-up builds, and the strategy underneath them.
These are where most engagements start, not where they stop. Work usually arrives as one problem and turns out to be four, so we scope the whole picture before quoting any part of it.
AI models
Custom models and language model integrations built against your data, not a generic wrapper around someone else's API. Scoped to one job and measured against one number.
- LLM integration
- RAG
- Fine-tuning
- Evals
Automations
The manual work between your systems, removed. Integrations, workflows, and internal tools that run whether or not anyone remembers to run them.
- Integrations
- Workflows
- Internal tools
- APIs
CRMs
Salesforce, HubSpot, or something purpose-built. Implemented, migrated, and configured around your real sales process instead of a template someone shipped with.
- Salesforce
- HubSpot
- Migration
- Reporting
Lead funnels
Capture, routing, scoring, and follow-up wired end to end, so a lead is never sitting in an inbox waiting for somebody to notice it.
- Capture
- Routing
- Scoring
- Nurture
Data & reporting
Pipelines, dashboards, and the single source of truth underneath them. So the number in the meeting is the same number everywhere else.
- Pipelines
- Dashboards
- Warehousing
- Metrics
And whatever else you run on
Book an assessmentTell us the problem, not the product.
If it runs your business, we can rebuild it. And sometimes the answer is not a build at all. We will tell you that before you spend money finding out.
How an engagement runs
Diagnose. Elevate. Deliver.
01
Diagnose
We start with what is actually happening. The systems, the workarounds, and the hours disappearing into them. You get a written assessment with the tradeoffs and what each option costs, whether or not you hire us to build it.
02
Elevate
This is where the transformation happens. Architecture through deployment, with decisions written down as they are made, including the approaches we rejected. Your operation comes out of it doing more than it could before.
03
Deliver
Documented, tested, and owned by your team. Every engagement ends with a walkthrough and the keys. The goal is that you do not need the next one.
Why us
The smallest constellations hold the brightest stars.
Lyra is one of the smallest constellations in the sky. It also holds Vega, one of the brightest stars we can see, and for thousands of years one of the fixed points people navigated by. That is the whole idea. We stay small, we stay bright, and we make ourselves worth steering by.
You work with who builds
The person you meet is the person doing the work. No account layer, no bench, no handoff to someone you have never spoken to.
Decisions in the open
You see the tradeoffs, not just the deliverable. Every significant call is written down with the alternatives that lost and why.
Elevated, then yours
Documentation and tests are part of the build, not an upsell. You should be able to run and extend what we build without us.
What clients say
In their words.
Working with Chelsea has been an incredible experience. She has a unique ability to take complicated processes, understand how a business actually operates, and turn them into systems that are practical, organized, and easy for the team to use. She brought structure and clarity to areas that previously felt complicated and time-consuming, and she made the technology work for the business instead of forcing the business to work around the technology. She is knowledgeable, responsive, creative, and genuinely invested in getting things right. I would highly recommend Chelsea to any business looking to improve its systems, automate processes, or turn a complicated workflow into something that actually works.
Our office went from attempting to keep track of leads and process flow on spreadsheets to a masterfully built CRM with data integrity and excellent process mapping. It has changed the game for our team and business!
Travis Blayton
Branch Manager, Palmetto Mortgage Group
Chelsea is incredible. Any idea you have, she can make happen. Could not recommend more highly.
Brian Prahl
Regional President, Cross Country Mortgage
Tell us what to transform.
Describe the problem in a paragraph. You will get a real answer back, including if the answer is that you do not need us.
chelsea@lyradev.ai